Distances are displayed to the nearest 0.1 mile and kilometer. Read more. The Westin Desert Willow Villas, Palm Desert is a part of Westin By Marriott. This property made fraudulent representations that the amenities are “open”. Hello Mrs. Libby, I want to apologize that we were unable to meet both your and our expectations in service during your trip to the desert. Its first expansion outside the U.S. was marked by its management assumption of three Guatemala hotels in 1958 and opening one property in Mexico in 1961. We would love to opportunity to be a apart of your future vacation plans should you decide to venture out this way again. These times can be ever changing, but important everyone is relaying the proper information. Designed by Dr. Michael Hurdzan and Dana Fry, Westin Desert Willow consists of two 18-hole courses in Firecliff (opened in 1997) and Mountain View (opened in 1998). The hotel beside Westin’s headquarters in Seattle, Washington was formerly known as Seattle’s Washington Plaza Hotel. But it’s not good when different staff provide different answers to the exact same question. See more questions & answers about this hotel from the Tripadvisor community. WiFi is free, and this condo also features 4 outdoor pools and 2 bars. We pointed out that we were sitting a good 70 to 80 feet away from anyone else and were outdoors. Read more. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. WiFi is free, and this condo also features 4 outdoor pools and 2 bars. future. Specialties: Enjoy a pleasant stay at The Westin Desert Willow Villas, Palm Desert. Guests at the Westin Desert Willow can play basketball or go on horseback ride. Conveniently located restaurants include Brandini Toffee Shop and Factory, Billy Q's, and Grill-A-Burger. Response from Derek Nelson, Owner at The Westin Desert Willow Villas, Response from ryan Ramsey, Other at The Westin Desert Willow Villas, Response from Levi Hanifen, Guest Services / Front Office at The Westin Desert Willow Villas. Our unit came with a king size bed in the master bedroom and a very comfortable pull out sofa in the living room area. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Especially Bonvoy loyalty members! The following facilities or services will be unavailable from April 29 2020 to December 31 2020 (dates subject to change): Make yourself at home in one of the 356 guestrooms, featuring kitchenettes with refrigerators and stovetops. Many travelers enjoy visiting Sunnylands Center & Gardens (2.4 miles). Everyone we interacted with was kind, informative, and appreciative of the few guests that enabled them to stay open. So we left there, and spent no more leisure time at the property. Desert Willow Golf Resort is minutes away. Hotels near The Westin Desert Willow Villas, Hotels near Adventure Hummer Tours and Events, Hotels near Palm and Valley Golf Courses at Desert Springs, Hotels near Spa at Marriott's Desert Springs, Hotels near International School of Beauty, Hotels near California Nurses Educational Institute, Hotels near Kaplan College - Palm Springs, Hotels near Champion Institute of Cosmetology, Tripadvisor Plus Subscription Terms & Conditions. Dishes of local cuisine are served in the casual restaurant. Rooms open to balconies or patios. Upon checking in, we were greeted warmly and checked in for our entire stay with no mention of early departure. Then, upon arrival, I asked the guy checking us in the same question. Based on recent averages, the price for tonight can start at 189. When you stay at The Westin Desert Willow Villas, Palm Desert in Palm Desert, you'll be next to a golf course, within a 5-minute drive of Desert Willow Golf Resort and San Jacinto Mountains. His response was that I would have to make another separate reservation online and then call the front desk to see if MAYBE we could keep our same room. This is generally a nicer place than we would stay at so I can't compare to other upper end properties. The preferred airport for The Westin Desert Willow Villas, Palm Desert is Palm Springs Intl. We were already halfway there so we decided to show up and see what happened. Our 1 week. Discover the spacious villas at our Palm Desert resort. I look forward to connecting with you. Please access our Customer Support Portal, Layout of One Bedroom Smaller Villa, Balcony - Bedroom, living room, and dining area, In Room Entertainment - LCD television, cable channels, and DVD player, Food and Beverages - Kitchenette with refrigerator, stovetop, microwave, and dishwasher, Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and a down duvet, Restrooms & Showers - Shower/tub combination, bathrobes, and designer toiletries, Extra Features - Washer/dryer, iron/ironing board, and desk, Pleasure - Climate-controlled air conditioning, Accessibility - Visual fire alarm, grab bar near toilet, closed-captioned TV, low-height view port in door, and lever door handles, Need to Know - No cribs (infant beds) available, bed sheets not available, Layout of One Bedroom Villa, Balcony - Bedroom, living room, and dining area, Layout of Two Bedroom Villa, Balcony - 2 bedrooms, living room, and dining area, Restrooms & Showers - 2 bathrooms, shower/tub combination, bathrobes, and designer toiletries. There’s also a good size balcony with a view of the adjacent golf course. The Villas are surrounded by the Desert Willow Golf Resort and its two 72-par, 18-hole courses (the Firecliff and the Mountain View), and guests can use them for an additional fee. Service animals are exempt from fees/restrictions, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Property confirms they are implementing guest safety measures, Property uses a professional cleaning service, Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Commonly-touched surfaces are cleaned with disinfectant, Explore hotels in a unique neighborhood in Palm Desert, Click here for Group Reservations (9+ Rooms), Click here to Cancel your Reservation or Resend Confirmation Email, Wheelchair accessible - may have limitations. I know with a lot of the restrictions in place due to the pandemic it can be challenging, however, you had fun and hopefully we see you on your next golf outing! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Pillowtop beds feature Egyptian cotton sheets and down comforters. Hi Spencer, Thank you for taking the time to give a detail your experience while staying with us. It would’ve been nice to have some sort of 1-family-at-a-time hot tub option (with 10-15 minute limit if people waiting or with sign-up sheets where guests can reserve a 30 min time slot). View deals for The Westin Desert Willow Villas, Palm Desert, including fully refundable rates with free cancellation. It had everything we needed in the unit. Please feel free to reach out to the property should you need any further assistance. However, with an abundance of amenities of its own, relaxation and exhilaration are just steps from the comfort of your villa. Within 5 minutes we were told we had to have a mask on, even if sitting there entirely alone. Claim your listing for free to respond to reviews, update your profile and much more. Despite all of this, we STILL received a call at 10:30 this morning seeking to get us out of our room - we informed the caller that we were given a noon check-out for today. Prices are calculated as of 07/09/2020 based on a check-in date of 20/09/2020. Property Updates Please be advised that as of January 1, 2021, the parking fee will be $20 per night. We are delighted you enjoyed your time with us, especially given the circumstances, and look forward to welcoming you back again soon! Westin is a trusted brand for families looking for destination properties, and the Westin Desert Willow Villas is no exception. Guests praise the comfy beds. They soon called to say they couldn’t find any for us. Videos & Photos; Colorado. The Westin Desert Willow Villas has washing machines in every villa. Unfortunately, a LOT of other things were closed as well, including all onsite restaurants & eateries, except the little “market” that closed at the oddly and inconveniently early time of 2pm (one restaurant closed the day BEFORE we arrived), which was very unexpected and disappointing. We’d be interested in trying their onsite eateries, and the pool slides looked like something our son would love, so we’ll definitely check prices here on future trips to the desert. The address for The Westin Desert Willow Villas, Palm Desert is 75 Willow Ridge, Palm Desert, California 92260. Recharge in spacious one- and two-bedroom vacation villas in Palm Desert, California. While I appreciate the change in procedures due to COVID, but these people lied about their amenities 2 days prior to arrival & falsely tried to claim the closure of their last restaurant was due to “purple” status when it is clearly due to the main pool renovation. Rooms open to balconies or patios. Based on recent averages, the room rate for this weekend can be as low as 189 per night. The Westin Desert Willow Villas, Palm Desert. Marriott International’s Westin Hotels & Resorts is an upscale hotel chain managing more than 269 hotels in various locations worldwide. This modern Southern California vacation ownership resort offers days filled with recreation and relaxation. The checking times for The Westin Desert Willow Villas, Palm Desert are between 4:00 PM and anytime. Yes, dry cleaning and laundry service are offered to guests. Are there opportunities to exercise at The Westin Desert Willow Villas? Accommodations have separate living rooms and are furnished with queen sofa beds. Videos & Photos; Villas; Activities; Amenities; Dining; Maps; Offers; Purchase; The Westin Mission Hills Resort Villas, Palm Springs. The villas include a seating and dining area. No matter, we had to put on a mask to lay in the sun. without penalty after I raised this serious false representation to them and the impact it would have on any relaxation I hoped to enjoy. This Palm Desert hotel has 3 floors. Accommodations offer separate living rooms. Each room is equipped with hairdryers, a bidet and robes. However, with an abundance of amenities of its own, relaxation and exhilaration are just steps from the comfort of your villa. The Westin Desert Willow Villas, Palm Desert offers 356 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Our late checkouts are based off of availability and as a time share resort you are correct, our check in and checkout times are very different from full service hotels where they have the Marriott Bonvoy Elite late checkouts available as their inventory works differently. Travelers find this hotel Good for Business Travelers. Featured amenities include a business center, express check-out, and a 24-hour front desk. The preferred airport for The Westin Desert Willow Villas, Palm Desert is Palm Springs Intl. The Sanctuary Pool Bar features a beautiful covered bar and dining area overlooking the 16th hole of the Desert Willow Golf Resort’s Mountain View Golf Course. The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. I would definitely return again in the. I was able to look into your areas of concern and have a few questions I would like to go over with you if you have the time to call the resort directly at 760-636-7000? We soon figured out why. We enjoyed the fireplace. Then we were told that we had to keep our masks on, lower them. Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and an outdoor tennis court. Yes, paid public parking on-site is available to guests. That said, the room was nice and spacious. This morning I woke up to spend a miserable single hour at the one open outdoor pool near my room only to discover pool towels are only issued from the front desk upon check-in. Which room amenities are available at The Westin Desert Willow Villas? The hotel has 6 building/tower. Our room was dark (bc our kitchen window opened to a wall) but spaciously nice. Tennis/pickleball courts were open but no equipment could be loaned. If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at The Westin Desert Willow Villas, Palm Desert, please read the hotel pet policy. Welcome to your revitalizing valley escape at The Westin Desert Willow Villas, Palm Desert. The Westin Desert Willow Villas, Palm Desert offers 356 forms of accommodation which are accessible via exterior corridors and feature washers/dryers and DVD players. 2 pools were open and the small store. The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Have a great day and be well! Experience the value of a villa and enjoy no resort fees. However, if we were standing in the swimming pool with our drinks we could take the masks off. And there should be some more training because in theory, all staff should have the same answers to the same questions (or learn to respond, “I don’t know the answer to that but I’ll find out and get back to you as soon as possible”). I was not planning to have to buy groceries to prepare every meal or to have to do pick up or delivery with third party companies in order to have a “vacation”. 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