Incident 2 - As we left my friend misplaced her face covering so she popped back in to have a quick look, again just over 2 minutes, and another member of the team showed us how they treat disabled people at Crockford Bridge Farm. CUT YOUR OWN CHRISTMAS TREES. The farm also said this member of staff couldn’t open the gate as they’re from Happy Hereford. It has left me feeling like I have now put my family at risk by taking them to this event rather than giving them a nice day. Other groups had around 7 minutes each on the attraction. This is disability discrimination. The farm tried to deny this ever happened. • There is free parking, adjacent to the Crockford Bridge Farm Garden Centre • Fruit is paid for by weight – and prices are clearly displayed at the entrance Great farm with wonderful produce and imaginative family events. Instead my friend went off to find another exit. Crockford Bridge Farm New Haw Road Crockford Bridge Farm, Weybridge KT15 2BU England +44 844 288 5117 Website Opens in 45 min : See all hours All photos (16) But with no signs or staff around to tell people this they allow you to que for it then bully you off. The Covid safety before going in was good but once inside it felt. This member of staff then told her to climb over again. Apparently they have no photo attractions and the pumpkin shy was one of them. When they have already identified them in a previous statement. French brass candlesticks, £98 per pair, The Antiques Warehouse. Disability discrimination, gaslighting and harassment. Christmas Trees Open from Saturday 28th November 2020* 10:00 am - 5:30 pm We will be open from 28th November for Christmas Tree Sales. They also detest anyone who dares to point out issues with their operation. I am truly gobsmacked to see so many terrible reviews but I can see that a lot of people have really rather missed the point of Crockford. The Pumpkin Fields are open for Pumpkin Picking on the following weekends only: Sat 3rd & Sun 4th October 2020 (10am-5pm) Sat 10th & Sun 11th October 2020 (10am-5pm). Do not fund hate. I was really disappointed by this event. Sorry, there are no tours or activities available to book online for the date(s) you selected. Despite their website saying they have “instagrammable” moments. Crockford Bridge Farm is a working farm and business. We were only allowed two because of their pure prejudice towards anyone with a camera who visits their site. They have attempted to gaslight us, insult us and manipulate us in their attempt to ignore what happened on their farm that day. Crockford Bridge is a medium-sized farm in Surrey that has a large pumpkin patch full of – you guessed it – pumpkins! We grow 20 different crops that are available for you to pick yourself directly from our fields. Price range ... Christmas Trees Plus, other fruit and veg and lots of yummy specialist fine foods available in the Farm … The response from Crockford Bridge Farm was to offer me a 50% discount on another tree which I felt was unacceptable as it meant disposing of the tree and making another 45 minute journey to get another one and my outlay would then have been £75! This member of staff said “it’s a short cut climb over” my friend said again she is disabled and can not. Do not visit Crockford Bridge Farm. Happy Hereford were also contacted but after this exchange with the farm they associate themselves with and the fact that they have someone on their team who thinks it’s ok to heckle disabled people from her company vehicle. I was really disappointed by this event. She said climb over. Incident 3 - As we were leaving the same member of staff drove past us in a company van and hurled some abuse or something out of the window at us. We were not treated equally or with any decency. Welcome To Watson's Wholesale Christmas Tree Farms. Instead we got further aggression. Crock of .... still tried to justify this behaviour. They have not bothered to reply. Declaring the original complaint resolved when it is far from. Crockford Bridge Farm, Weybridge. She said climb over. Points of Interest & Landmarks in Addlestone, Light Cinema Addlestone: Tickets & Tours, Abbey Moor Golf Club Surrey: Tickets & Tours, Christies Hair & Beauty: Tickets & Tours, View all hotels near Crockford Bridge Farm on Tripadvisor, View all restaurants near Crockford Bridge Farm on Tripadvisor. Crockford Bridge Farm Shop and Picky Your Own, New Haw Road, Addlestone, Addlestone, Surrey, KT15 2BU When 26 Nov 2016 - 24 Dec 2016 10.30am - 4.30pm every Sat and Sun from 26th November until Christmas. Instead we got further aggression. Crockford Bridge Farm Shop, New Haw Rd, Addlestone, Nr Weybridge, KT15 2BU . Situated at Crockford Bridge Pick Your Own Farm, Weybridge Garden Centre sells top-quality growing stock, gardening products and garden furniture, as well as birdcare products, floristry, houseplants and books. With Covid having made events organising so much more difficult, I thought the organisers had done an amazing job of providing alternative activities to the woodland theatre performance and we had SUCH a fun afternoon. We are a family owned farm near Weybridge in Surrey. Crockford Bridge Farm Shop and Pick Your Own - cut-your-own Christmas trees, Dig-your-own Christmas trees, precut Christmas tree s, Santa visits New Haw Road, Addlestone, Nr. Sorry but we do not offer concessionary prices. That is discrimination. Great farm with wonderful produce and imaginative family events. complaint. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was a long que before entering with everyone far too close together. Crockford Bridge Farm do not care for the Equalities Act 2010 and they think it’s ok to verbally abuse disabled people on their property and then try to claim they are “mystified” gaslighting and have no knowledge of the member of staff who abused us. If they had offered a £25 refund I would have been happier. Other groups had around 7 minutes each on the attraction. We were not treated equally or with any decency. Crock of .... still tried to justify this behaviour. Is this a place or activity you would suggest for, New Haw Road weybridge, Addlestone KT15 2BU England, Very complacence about their business, too busy to care about customers. Instead my friend went off to find another exit. An external catering company. Please choose a different date. This is the version of our website addressed to speakers of English in the United States. I've been going to this farm for many years now, and it makes for really great family outings. The farm also said this member of staff couldn’t open the gate as they’re from Happy Hereford. In 1970 the business was passed down to his son Ron Watson who has owned and operated the business since. What we would have liked from our first email was an apology, and a resolution. My 2 children have been very upset. I couldn’t wait to leave. Which is still bad. Chobham Adventure Farm is an exciting new children's attraction in the picturesque village of Chobham, Surrey. Alternatively, pre-harvest pumpkins from the farm will be available to buy evey day in October. The Farm is an outdoor venue. complaint. Incident 3 - As we were leaving the same member of staff drove past us in a company van and hurled some abuse or something out of the window at us. CUSTOMER SERVICE IS NON EXISTENT - Tree with more twists than an Agatha Christie novel, Terrible customer service, brought a £50 Christmas tree and it was completely mis-shaped; the trunk had more twists and turns than an Agatha Christie novel. Sadly I am forced to leave a one star review here on Trip Advisor due to disability discrimination and Crockford Bridge Farm’s refusal to resolve the issue and further insults and micro aggressions against myself and my friend. Eventually it took 3 of us to hold the tree and, reduce the trunk from a 7ft tree under 5ft. BUT ALAS CUSTOMER SERVICE AND GOODWILL IS NON EXISTENT. For instance, summer is great for strawberries while October is the season for pumpkins and squash. Pick your own fruit and veg, Gelateria Danieli ice cream hut open spring/summer and a good farm shop. I have been throughout the year and yes, this can happen sometimes, due to variable weather and, of course, overpicking or unsympathetic picking. We were a little worried about the price because we couldn't find any information on the site and their phone line was only for very specific enquiries. Address: New Haw Road, Addlestone, Nr. Firstly, it is an actual produce-growing farm, and not just a childrens play farm, so to say the childrens play area is basic is unfair - it's a nice to have, and definitely not a need to have. I found an incredible farm just 30 minutes away where it is, indeed, possible to cut your own Christmas tree- Crockford Bridge Farm. Incident 1 - After queing for one attraction for 15 minutes, we were on it for 2:01 minutes and a member of staff came to harass us. Sorry, there are no tours or activities available to book online for the date(s) you selected. I am truly gobsmacked to see so many terrible reviews but I can see that a lot of people have really rather missed the point of Crockford. Weybridge, Surrey, KT15 2BU. Whilst we appreciate that the first incident was not disability discrimination and was plain ignorance and prejudice. Firstly, it is an actual produce-growing farm, and not just a childrens play farm, so to say the childrens play area is basic is unfair - it's a nice to have, and definitely not a need to have. Declaring the original complaint resolved when it is far from. more. This is not right. Generally speaking, commercial growers supplying supermarkets are more focused on fruit size (larger berries command a higher price), firmness (for better shipping and shelf life) and disease/pest resistance than they are with flavour.